Privacy Policy

Energy Deregulator LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website energyderegulator.com or engage with our energy brokerage services.

Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you contact us, request a quote, or submit a form on our website, we may collect:

• Name and job title
• Business name and address
• Email address and phone number
• Energy usage information (from utility bills you submit)
• Current energy supplier and contract details
• State of service and industry type
• Any other information you choose to provide in messages or forms

Information Collected Automatically

When you visit our website, we automatically collect certain technical information including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time on page, and navigation paths
• Referring website or search query that brought you to our site
• Date and time of visits

Utility Bill Information

If you submit a utility bill for energy analysis, we collect the information contained in that document including account numbers, usage history, rate information, and service address. This information is used exclusively to obtain competitive energy supplier bids on your behalf.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide energy brokerage services — obtaining competitive supplier bids, preparing rate comparisons, and facilitating contract execution
• To respond to inquiries — answering questions and following up on service requests
• To send market updates — informing you of relevant rate changes, contract renewal reminders, or energy market developments (you may opt out at any time)
• To improve our website — analyzing usage patterns to enhance user experience
• To comply with legal obligations — meeting regulatory or contractual requirements
• To protect our business — detecting and preventing fraud or unauthorized access

We do not sell your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in the following circumstances:

Energy Suppliers

To obtain competitive energy pricing on your behalf, we share relevant business and usage information with licensed energy suppliers. We only share the minimum information necessary to generate accurate bids. Suppliers are contractually required to use this information only to provide pricing and not for independent marketing purposes.

Service Providers

We use third-party service providers to operate our business, including CRM software (HubSpot), email services, and website analytics (Google Analytics). These providers access your information only as necessary to perform services for us and are bound by confidentiality obligations.

Legal Requirements

We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Energy Deregulator LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect analytics data. We use:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — Google Analytics 4, which collects anonymized usage data to help us understand how visitors use our site. Google's data practices are governed by Google's Privacy Policy.
• Functional cookies — remembering your preferences to improve your experience

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encrypted data transmission (SSL/TLS), access controls, and secure storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain our business relationship, and comply with legal obligations. Specifically:

• Contact and inquiry data: up to 3 years from last contact
• Client account data: for the duration of any active energy contract plus 5 years
• Utility bill data: deleted or returned upon request after analysis is complete
• Website analytics data: as determined by Google Analytics retention settings (default 26 months)

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to legal retention requirements
• Opt-out of marketing — unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly
• Data portability — request your data in a machine-readable format where technically feasible

To exercise any of these rights, contact us at Info@energyderegulator.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are intended for businesses and their authorized representatives. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. For material changes, we will provide additional notice such as a prominent website notice or email notification.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Energy Deregulator LLC
8 The Green, Suite B
Dover, DE 19901
Email: Info@energyderegulator.com
Phone: +1 (201) 548-9071